install

Helpdesk for my helpdesk software

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livestyler
Posts: 7
Joined: Sat Aug 21, 2010 8:42 pm

install

Post by livestyler »

Script URL:
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
hello
i have read the txt to install
but impossible to go at the step3
i have chmod
3.Make sure the following files/folders are writable by the script:
- file hesk_settings.inc.php - on Unix (Linux) servers CHMOD this file to 666 (rw-rw-rw-)
- directory attachments - on Unix (Linux) servers CHMOD this directory to 777 (rwxrwxrwx)

but the server don't accept and i can't go at the step3
sorry for my bad english
what i must do?
the file in your forum path doesn't exist. impossible to download this file
bezt regards for your help
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: install

Post by Klemen »

Are you on a Linux or Windows server?

If you are on Linux see CHMOD at the bottom of this page:
CHMOD tutorial

If you are on Windows server try this:
viewtopic.php?f=13&t=1406

If you are not sure or can't do this you will need to ask your hosting company to set correct file and folder permissions for you.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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livestyler
Posts: 7
Joined: Sat Aug 21, 2010 8:42 pm

Re: install

Post by livestyler »

thanks for your answer
the server ids linux
i think that he doesn't accept the chmod 777
regards
pascal
tb1254
Posts: 14
Joined: Thu Nov 12, 2009 9:12 am

Re: install

Post by tb1254 »

If you can't change your chomd contact your hosting company. All should be easily able to do it.
livestyler
Posts: 7
Joined: Sat Aug 21, 2010 8:42 pm

Re: install

Post by livestyler »

ok thanks for your answer

with an other it's good no
it works very well

congratulations for the team
pascal
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