New Server

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djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

New Server

Post by djrich »

I have hesk running on one server
would like to move it to another
AND at the same time upgrade to 2.0

Please help me how do i do this setup? I am guessing new install on new server, but how do i get the old data in there???

thanks very much
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Copy all the files and the database to the new server, then install the update over it. You should be able to move the database from your host's control panel, usually you have a script named phpMyAdmin available.
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djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

Post by djrich »

WOW thanks for the quick reply!

so copy the existing to new server
then import mysql to that
THEN run the 2.0 update?

do i need to make any other changes?

so far i did the opposite and its returning errors on impirt of mysql
(i installed 2.0 and tried to import it)
djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

Post by djrich »

ok tried it both ways and i get this error when i try to impoirt

MySQL said: Documentation
#1007 - Can't create database 'db253291697'; database exists
djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

Post by djrich »

i tried again this time naming the new database on the new swerver same name as the old server and it returns the erro that it already exists! HELP
djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

Post by djrich »

i went into the exisitgn serer my php admin exported the database

i then copied that exisiting directory to the new server

tried to import the datbase thru myphp admin no go

then i did a new install, tried to import the original database no go


how can i save the old database on new server???
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

I can't help you copy databases, but maybe Google can:
http://www.google.com/search?hl=en&q=co ... new+server
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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