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The emails are not sent
Posted: Sun Jul 09, 2006 10:18 pm
by oxy
Version of script: 0.93.1
Write your message below:
Hi all ! Sorry for my english but i'm french ...
I have a problem with script!
No emails is sent! When I create a new ticket, or when I answer a ticket, nothing is sent! You can try to create a new ticket:
Http://futurlove.com/support/ to check!
Can you help me please ? From which does the problem come?
Posted: Sun Jul 09, 2006 10:46 pm
by Klemen
That is usually a problem with your PHP installation, ask your hosting company if PHP mail() command is working ok.
Also
viewtopic.php?p=3482#3482
Posted: Sun Jul 09, 2006 10:58 pm
by oxy
Thank you for your answer (which is fast! ). I will see with my "hosting company" !
Email not send
Posted: Sun Sep 24, 2006 5:57 pm
by reneng
Hi,
I sent a ticket and can see it in the admin section. However, when i reply from admin to the sender, there is no email receive on the other end.
Pls advise if there is a problem withthe script.
P.s. can receive ticket but cannot reply. ( however, admin show email sent out )
thks,
rene
Same Problems Here & We are a hosting company
Posted: Wed Sep 27, 2006 2:56 pm
by Storecart Web Services
problem is that the script is stopped working for us also. It had been sending me emails when my customers submit a ticket with no problems,
now all of a sudden i dont. Also when i post a reply to a ticket my customers are not getting an email telling them i have replied,
Dont suppose you know why this is happening do you
Kind Regards
Andrew
www.rentacart.co.uk/helpdesk
Posted: Wed Oct 04, 2006 4:01 am
by anwoke8204
mine to stopped sending the e-mail, have been trying to figure out why?