Default category for tickets originated from email pipe

[ztank]

I see tickets originated by email piping always belong to the same category regardless the fact I move that category at the bottom of the list.
Is this expected? Can I change this behavior?
Thanks.

[Klemen]

They always go into category ID 1.

If you wish to change this, you will need to modify file /inc/mail/hesk_imap.php (or hesk_pipe.php or hesk_pop3.php, depending on what you use) :
1. backup the file
2. open it in a powerful text editor, such as the free Notepad++
3. change the value of

Code: Select all

$set_category = 1;

4. save and test