Possible error auto-assigned not selected when creating new ticket
Posted: Mon Dec 02, 2024 8:08 pm
Version 3.5.1
Would be great if when creating a new ticket as an admin if the "assign this ticket to" dropbox has ">auto-assigned<" pre-selected, instead of Unassigned.
This is when the category setting "auto-assign tickets in this category" has "Yes" selected.
Not sure if this was intentional or a bug.
Would be great if when creating a new ticket as an admin if the "assign this ticket to" dropbox has ">auto-assigned<" pre-selected, instead of Unassigned.
This is when the category setting "auto-assign tickets in this category" has "Yes" selected.
Not sure if this was intentional or a bug.