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Simultaneous sessions

Posted: Wed Oct 09, 2024 6:57 pm
by kromero
Hi,

I hope this message finds you well. I would like to inquire whether the HESK tool has any option in its default configuration that allows preventing simultaneous sessions for the same user. I have reviewed the documentation and the support forums, but I have not found clear information regarding this matter.

Thank you in advance for your assistance, and I look forward to your response.

Best regards

Re: Simultaneous sessions

Posted: Wed Oct 09, 2024 9:10 pm
by Klemen
No, Hesk does not have any tools that would prevent simultaneous sessions of the same user.

To achieve something like this, you would probably have to store session data into the database and handle expirations/renewals. This is not something Hesk does.

Re: Simultaneous sessions

Posted: Mon Oct 14, 2024 4:31 pm
by kromero
ok, thak you :D