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Disable ticket creation for anonymous users

Posted: Tue Jul 25, 2023 8:52 am
by psp82
Hello,

I would like to restrict Hesk usage (including a ticket creation) only to a particular amount of previously created users. But I do not see any possibility to restrict ticket creation for anonymous users.

Is it possible? Thanks.

Re: Disable ticket creation for anonymous users

Posted: Tue Jul 25, 2023 9:45 am
by Klemen
That's not something currently possible as Hesk was specifically designed not to use customer accounts.

Due to many requests, this is being developed; I was hoping it would already be available but should be in the following months.

Re: Disable ticket creation for anonymous users

Posted: Tue Jul 25, 2023 9:51 am
by psp82
OK, got it. Thanks for the answer!

Re: Disable ticket creation for anonymous users

Posted: Sun Dec 10, 2023 6:36 am
by rahulsingh
Please create WHMCS module. So we can replace WHMCS default support to Hesk. It will add more benefits to many of us.

Re: Disable ticket creation for anonymous users

Posted: Sun Dec 10, 2023 9:33 am
by Klemen
Unfortunately we don't have any plans to develop Hesk as a WHMCS module.