Disable ticket creation for anonymous users

[psp82]

Hello,

I would like to restrict Hesk usage (including a ticket creation) only to a particular amount of previously created users. But I do not see any possibility to restrict ticket creation for anonymous users.

Is it possible? Thanks.

[Klemen]

That's not something currently possible as Hesk was specifically designed not to use customer accounts.

Due to many requests, this is being developed; I was hoping it would already be available but should be in the following months.

[psp82]

OK, got it. Thanks for the answer!

[rahulsingh]

Please create WHMCS module. So we can replace WHMCS default support to Hesk. It will add more benefits to many of us.

[Klemen]

Unfortunately we don't have any plans to develop Hesk as a WHMCS module.