How can I display the customer's original contact content below when I reply to the customer

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peter
Posts: 1
Joined: Sun Jul 09, 2023 4:45 pm

How can I display the customer's original contact content below when I reply to the customer

Post by peter »

Script URL:
Version of script: 3.4.3
Hosting company: local / internal access only
URL of phpinfo.php: local / internal access only
URL of session_test.php: local / internal access only
What terms did you try when SEARCHING for a solution:
mail reply customer message
Write your message below:How can I display the customer's original contact content below when I reply to the customer
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: How can I display the customer's original contact content below when I reply to the customer

Post by Klemen »

There's no built-in way to do that; the original message is logged as a previous ticket (or response) message and is seen when viewing the ticket.
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