Staff-only fields exposed to customer

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Squirt8494
Posts: 9
Joined: Fri Dec 30, 2022 10:06 pm

Staff-only fields exposed to customer

Post by Squirt8494 »

Hello, it's me again.

I have a custom field that is set to staff-only.

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Seems that these fields are unintentionally exposed to the customer in the 'print' function they can access, from the cust view.

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Whoops?
Klemen
Site Admin
Posts: 10135
Joined: Fri Feb 11, 2005 4:04 pm

Re: Staff-only fields exposed to customer

Post by Klemen »

This happens because you are still logged in as a staff/administrator when printing from the customer side.

If you open the customer side on a different computer (or in a private browser window, or if you log out of Hesk first), none of those fields will show.
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Squirt8494
Posts: 9
Joined: Fri Dec 30, 2022 10:06 pm

Re: Staff-only fields exposed to customer

Post by Squirt8494 »

Oh jeez, I feel stupid... apologies! Confirmed, it works as you say.
Klemen
Site Admin
Posts: 10135
Joined: Fri Feb 11, 2005 4:04 pm

Re: Staff-only fields exposed to customer

Post by Klemen »

No worries, it was a valid concern and we do take all such reports seriously :D
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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