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What news can we expect in version 3.3.0?

Posted: Tue May 31, 2022 2:17 pm
by michalhana99
Hi,
What news can we expect in version 3.3.0? Is the approximate release date already known?

Thanks :wink:

One more question that is common here

I would suggest adding a customer database module to this.
This would make it possible to store customer-related data and create / track tickets on a client basis. Although only as an option.

Is it planned to add to a newer version?

Thanks Thaks :-)

Re: What news can we expect in version 3.3.0?

Posted: Thu Jun 09, 2022 11:55 am
by Klemen
3.3.0 beta (test version) has been released now, see this thread for details:
viewtopic.php?f=13&t=7056

Hesk does not have a customer management module available. Actually, this was one of the design goals - customers are fed up having to register at every website they visit so Hesk was designed specifically not to require or use customer accounts.

We may add a customer module as an option in the future, but I don't have any timeframe I can give when/if this will be available.