What can we help you with?

Helpdesk for my helpdesk software

Moderator: mkoch227

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timtrott
Posts: 17
Joined: Thu Dec 06, 2018 8:14 pm

What can we help you with?

Post by timtrott »

Script URL: support.cyberchute.com
Version of script: 3.2.3
Hosting company: cyberchute.com
URL of phpinfo.php: N/A
URL of session_test.php: https://support.cyberchute.com/index.php?a=add
What terms did you try when SEARCHING for a solution: "Not enough words"

Write your message below:

Can we adjust the grammar of "What can we help you with?" to "How can we help you?"
(grammar rule: never end a sentence with an open preposition)

I fixed it on the first screen but I can't find where to change the "submit a ticket" screen.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: What can we help you with?

Post by Klemen »

Use the custom_text.php file to overwrite default text located in language/en/text.php file:
https://www.hesk.com/knowledgebase/?article=88

This should go inside the custom_text.php:

Code: Select all

$hesklang['select_category_text']='How can we help you?';
Then upload it to the language/en folder.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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