Problem with Limit features and categories

[moshelakin]

Hello,
Firstly I would like to say thank you for this script. Great job!

My question.
I have created many categories -> more than 100.
Also I have 10 Staff members.

What I wanted to do is to prohibit other staff members from changing features on the website.
So I have changed for each staff member to NOT be an administrator.
Then I had to choose which categories and features the staff members are able to use…
What I had to do is to tick all categories (for each user) to make sure my staff members are able to change categories for each type of request. Also I have prohibited some features for them (that was the point).

The problem is when I am trying to tick all the categories and press save I see that not all of them are ticked. Like 80 from 100 are ticked. Retry and the same…

Is there a limit of categories or what?

Thank you for your help.

[Klemen]

I don't know your exact use case, but I would reconsider having so many categories, it could get burdensome to handle in the long run.

That said, maybe your categories filed limit is getting hit. Try this:
1. go to your Hesk database (for example using phpMyAdmin which most hosts provide)
2. backup the database
3. run this SQL on the hesk database:

Code: Select all

ALTER TABLE `hesk_users` CHANGE `categories` `categories` VARCHAR(1000) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT ''; 

Are you able to save more then?