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How to add an image to an KB article?

Posted: Tue Aug 03, 2021 9:30 pm
by Konafets
What terms did you try when SEARCHING for a solution: image, add image to article

Write your message below:

I like to add an inline image to an KB article by drag and drop, but I get an error "Dropped file type is not supported." Do I missed a setting somewhere?

I tried PNG and JPG.

Kind regards
Stefano

Re: How to add an image to an KB article?

Posted: Wed Aug 04, 2021 7:53 am
by Klemen
You will need to upload the image somewhere, then link to it (click the "Insert/Edit image" button, the third one from the right).

Re: How to add an image to an KB article?

Posted: Thu Aug 05, 2021 10:12 am
by Konafets
What is the reason for this restriction? Do you plan to add an image upload into the editor?

Re: How to add an image to an KB article?

Posted: Thu Aug 05, 2021 10:16 am
by Klemen
The reason is there is always a slight possibility of exploiting vulnerabilities by uploading images with hidden PHP code which a non-properly configured server executes.

We will look into making it more user-friendly in the future though.