PHPJunkyard support forum

A new version of HESK has been released: 3.2.0

HESK 3 version 3.2.0 has been released with:
- due date support
- rich-text editor for staff ticket replies
- security improvements
- bug fixes
- several other minor changes

HESK 2 (legacy Long-term support) has also been updated to 2.8.8 with bug and security fixes.

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HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options

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HESK 3 CHANGELOG:
HESK Changelog

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3.2.1 released today with some bug fixes:

- fix: merged tickets not showing replies with Rich Text (HTML) formatting turned on
- fix: SMTP class does not support TLS 1.2 in PHP >= 5.6.7 and < PHP 7.2
- fix: admin panel modals hidden on small screens
- updated TinyMCE to 5.7.0


HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options

3.2.2 released today with some additional bug fixes:

- fix: replies via email not showing content when Rich Text (HTML) formatting is turned on
- fix: reset ticket session data if any variable is sent to the Create new ticket form
- due date and ticket language parameters can now be passed to the Create new ticket form


HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options