A new version of HESK has been released: 3.2.0
HESK 3 version 3.2.0 has been released with:
- due date support
- rich-text editor for staff ticket replies
- security improvements
- bug fixes
- several other minor changes
HESK 2 (legacy Long-term support) has also been updated to 2.8.8 with bug and security fixes.
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HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
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HESK 3 CHANGELOG:
HESK Changelog
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New version of HESK: 3.2.2 (and 2.8.8)
Moderator: mkoch227
New version of HESK: 3.2.2 (and 2.8.8)
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: New version of HESK: 3.2.0 (and 2.8.8)
3.2.1 released today with some bug fixes:
- fix: merged tickets not showing replies with Rich Text (HTML) formatting turned on
- fix: SMTP class does not support TLS 1.2 in PHP >= 5.6.7 and < PHP 7.2
- fix: admin panel modals hidden on small screens
- updated TinyMCE to 5.7.0
HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
- fix: merged tickets not showing replies with Rich Text (HTML) formatting turned on
- fix: SMTP class does not support TLS 1.2 in PHP >= 5.6.7 and < PHP 7.2
- fix: admin panel modals hidden on small screens
- updated TinyMCE to 5.7.0
HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: New version of HESK: 3.2.2 (and 2.8.8)
3.2.2 released today with some additional bug fixes:
- fix: replies via email not showing content when Rich Text (HTML) formatting is turned on
- fix: reset ticket session data if any variable is sent to the Create new ticket form
- due date and ticket language parameters can now be passed to the Create new ticket form
HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
- fix: replies via email not showing content when Rich Text (HTML) formatting is turned on
- fix: reset ticket session data if any variable is sent to the Create new ticket form
- due date and ticket language parameters can now be passed to the Create new ticket form
HOW TO UPDATE:
1. Login to your HESK admin panel
2. Go to "Settings" and click the "Check for updates" link
3. See available update options
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools