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Hesk - Real name off

Posted: Thu Jan 21, 2021 9:26 am
by malaca
Script URL: https://inqsup.dgeec.mec.pt/
Version of script: 2.8.2
Hosting company: DGEEC
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: real_name

Write your message below:
Dear Forum
At the HESK I need, if possible, not show the real_name of the assistant. The real_name is show at the response. How I can do that? I need to modify code or is a option at the settings? Thank you very much.

Re: Hesk - Real name off

Posted: Thu Jan 21, 2021 3:50 pm
by Klemen
There's not a setting for it, you'll have to remove it from the code (modify the hesk theme).

Re: Hesk - Real name off

Posted: Thu Jan 21, 2021 6:17 pm
by malaca
Thank you Klemen. Good beer. :D

Re: Hesk - Real name off

Posted: Thu Jan 21, 2021 6:51 pm
by Klemen
I didn't really help much, but thanks anyway :lol:

Re: Hesk - Real name off

Posted: Fri Jan 22, 2021 1:16 pm
by malaca
You help me and my company a lot with all your scripts. :-)