Hesk - Real name off

[malaca]

Script URL: https://inqsup.dgeec.mec.pt/
Version of script: 2.8.2
Hosting company: DGEEC
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: real_name

Write your message below:
Dear Forum
At the HESK I need, if possible, not show the real_name of the assistant. The real_name is show at the response. How I can do that? I need to modify code or is a option at the settings? Thank you very much.

[Klemen]

There's not a setting for it, you'll have to remove it from the code (modify the hesk theme).

[malaca]

Thank you Klemen. Good beer.

[Klemen]

I didn't really help much, but thanks anyway

[malaca]

You help me and my company a lot with all your scripts.