add time when adding notes
Posted: Thu Dec 03, 2020 1:22 pm
Script URL: HESK
Version of script: 3.1.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: add time notes
Write your message below:
just how the time gets added when adding a responce is it possible to add that time when adding a note.
for example someone submites a ticket saying emails are not working.
i would send a responce that i want them to respond to - they get an email saying message has been added
but then i want to just add notes like "i have checked this and that" but then add that time spent to the ticket
Version of script: 3.1.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: add time notes
Write your message below:
just how the time gets added when adding a responce is it possible to add that time when adding a note.
for example someone submites a ticket saying emails are not working.
i would send a responce that i want them to respond to - they get an email saying message has been added
but then i want to just add notes like "i have checked this and that" but then add that time spent to the ticket