Can't find Canned Responses in new version
Posted: Thu Nov 19, 2020 9:33 pm
Script URL: https://www.ncrs.org/helpdesk/
Version of script: 3.1.2
Hosting company: LiquidWeb
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Canned response
Write your message below:
I need to edit one of my "canned responses" I created in previous versions. I have searched everywhere in the admin pages to find where the canned responses are created or edited. The ones I have still work, but I can't create new ones or edit the older ones I have.
Version of script: 3.1.2
Hosting company: LiquidWeb
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Canned response
Write your message below:
I need to edit one of my "canned responses" I created in previous versions. I have searched everywhere in the admin pages to find where the canned responses are created or edited. The ones I have still work, but I can't create new ones or edit the older ones I have.