PHPJunkyard support forum

Posted: **Wed Oct 28, 2020 5:30 pm**

Hey there,

is there any was to configure HESK (V 3.1.2) to close a ticket without the closing mail to the customer?

Thanks!

Posted: **Wed Oct 28, 2020 7:36 pm**

Admin panel > Settings > Email > Notify customers when > uncheck "A support ticket is marked Resolved" then save changes.

Close ticket without mail