msg undeliverable

Helpdesk for my helpdesk software

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plc
Posts: 89
Joined: Wed Jun 20, 2012 2:09 pm

msg undeliverable

Post by plc »

Not sure if this has been asked before but I couldn't find a reference to it.

What (if anything) can be done about tickets automatically being created when you have email piping enabled and a user makes a typo in an email? I have anti-spam on which should stop backscattering and is essentially the same but it doesn't stop until the remote smtp gives up which is crazy annoying.

Thanks in advance.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: msg undeliverable

Post by Klemen »

Not much I'm afraid. You can manually check and fix typos, but that's it.
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