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Change Status Name
Posted: Tue Sep 15, 2020 10:13 am
by caygri
how can i rename status default?
Re: Change Status Name
Posted: Wed Sep 16, 2020 7:19 pm
by Klemen
You need to
customize the Hesk language file.
When you do the above, you need to clear Status cache. Go to Admin panel > Settings > General page and click "Save changes" at the bottom, that should clear the cache.
Re: Change Status Name
Posted: Wed Sep 16, 2020 8:29 pm
by caygri
it's the same for change text email?
Re: Change Status Name
Posted: Thu Sep 17, 2020 6:26 am
by Klemen
Re: Change Status Name
Posted: Thu Sep 17, 2020 8:00 am
by caygri
I already read this..I mean formatting..like can I add bold text? Because I try to add html and not see.
Re: Change Status Name
Posted: Thu Sep 17, 2020 10:36 am
by Klemen
No, HTML emails are not supported in Hesk yet.
Re: Change Status Name
Posted: Thu Sep 17, 2020 11:02 am
by caygri
so any formatting in every language?
Re: Change Status Name
Posted: Fri Sep 18, 2020 1:46 pm
by Klemen
No, mails are plain text (in all langauges), no HTML code will be processed
Re: Change Status Name
Posted: Fri Sep 18, 2020 2:08 pm
by caygri
thank you...just for my cuoriosity but with version of 2 of hesk it's possible? because I remember that..
Re: Change Status Name
Posted: Fri Sep 18, 2020 2:41 pm
by Klemen
Not with Hesk, you probably had "Mods for Hesk" installed
Re: Change Status Name
Posted: Fri Sep 18, 2020 4:22 pm
by caygri
oh that's why...i remember this...thank you so much!