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Is there a way to limit what can be seen on the 'customer view'? Id like to just display essentially the ticket status, and high level details (Category, etc.)
I want to remove the reply messages, as to limit sensitive info being posted.
General Requirement Order Request
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Created on: 30-Jun-2020 11:14am
Updated : 30-Jun-2020 11:20am
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Test TEster
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General
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Limiting customer view to status
Moderator: mkoch227