PHPJunkyard support forum

I have a link to my hesk support inside a authenticated area of my site. When the user clicks the link to hesk, the PHPSESSID is destroyed and my user is logged out. Is this expected behavior? Is there a way to change this behavior? I would like them to stay logged in.

Brad

Hesk uses a different session ID (something like "HESKe798c10e2b049a458b895a47fa994d6a32feb531") so it shouldn't interfere with your own session ID. However, it's possible the old session times out while using Hesk.