PHP Session destroyed

Daxcor · Post by **Daxcor** » Sat Mar 21, 2020 10:37 pm

I have a link to my hesk support inside a authenticated area of my site. When the user clicks the link to hesk, the PHPSESSID is destroyed and my user is logged out. Is this expected behavior? Is there a way to change this behavior? I would like them to stay logged in.

Brad

Post by **Klemen** » Sun Mar 22, 2020 7:34 am

Hesk uses a different session ID (something like "HESKe798c10e2b049a458b895a47fa994d6a32feb531") so it shouldn't interfere with your own session ID. However, it's possible the old session times out while using Hesk.

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PHP Session destroyed

PHP Session destroyed

Re: PHP Session destroyed