Change Values of XML Report (Columns)

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odeniz34
Posts: 2
Joined: Fri Mar 20, 2020 1:26 pm

Change Values of XML Report (Columns)

Post by odeniz34 »

Script URL: support.desktopsanallastirma.net
Version of script: 3.0.3
Hosting company: Natro
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: export.php

Write your message below:
Hail from Turkey, my question is when I use export.php to get a report, I see all the values that I changed on Admin CP. I don't need Date, E-Mail Adress, Worked Time, and Updated Date columns.
Changed values under Settings/Ticket List, that's OK..but, I still see same columns when I get a report. Opened export.php and didn't find any solution to fix it.
I just want to see these columns below;
Ticket Number, Ticket ID, Customer (Name-Surname), Category, Priority, Status, Subject, Message, Owner, and custom fields I've added.
Kind regards.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Change Values of XML Report (Columns)

Post by Klemen »

The code that generates the XML file is inside inc/export_functions.inc.php

You can modify the code in that file to fit your needs (or hire a developer for help).
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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odeniz34
Posts: 2
Joined: Fri Mar 20, 2020 1:26 pm

Re: Change Values of XML Report (Columns)

Post by odeniz34 »

I appreciate you! Changed values, it works as I want.
Thank you very much. You saved my day.
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