Initializing.. problem

[ahdeva]

Script URL: https://ahdeva.com/support/
Mods for HESK version: 2018.2.0
HESK version: 2.8.2
Hosting company: Windows server ampps
URL of phpinfo.php: https://ahdeva.com/phpinfo.php
URL of session_test.php:
What terms did you try when SEARCHING for a solution: -

Write your message below: I'm trying to do the setup, but it constantly says: Initializing .... http://prntscr.com/ood7wl
Install.php error: https://gyazo.com/2fafef4c96f89e2b951439b92a47fc54

[mkoch227]

install.php is not used by Mods for HESK, so you'll see that error if you try to go there.

Regarding the "Initializing..." error, open your browser's dev console (F12 for Chrome), and take a look at the "Console" tab. If there are any errors present, please take a screenshot of the errors and post them here as a reply.

[ahdeva]

install.php is not used by Mods for HESK, so you'll see that error if you try to go there.

Regarding the "Initializing..." error, open your browser's dev console (F12 for Chrome), and take a look at the "Console" tab. If there are any errors present, please take a screenshot of the errors and post them here as a reply.

http://prntscr.com/oor1as The error appears here.

https://ahdeva.com/phpinfo.php

[mkoch227]

I'm having a hard time looking at your site due to several 522 (CloudFlare error) response codes.

However, I do see that a file is returning a blank response instead of JSON, which is why the error shows up. I'm also unable to view your helpdesk's home page. Did you properly install HESK 2.8.2 before copying over the Mods for HESK files?

[ahdeva]

I'm having a hard time looking at your site due to several 522 (CloudFlare error) response codes.

However, I do see that a file is returning a blank response instead of JSON, which is why the error shows up. I'm also unable to view your helpdesk's home page. Did you properly install HESK 2.8.2 before copying over the Mods for HESK files?

Again check pls. https://ahdeva.com/support

After mods for HESK files, white page error occurs.

[mkoch227]

I see you're currently using the Turkish language. Change your default language to English, and then copy over the Mods for HESK files and see if you get a white screen.

[ahdeva]

I see you're currently using the Turkish language. Change your default language to English, and then copy over the Mods for HESK files and see if you get a white screen.

Ok, the default language was edited in English.
Error: http://prntscr.com/ooue4u

Edit: Ok, Solved. Thanks for everything.

[mkoch227]

Edit: Ok, Solved. Thanks for everything.

Glad to hear