Hi All, im currently running the latest version of HESK and i have about 98% of it working how i want it.
the way i am using it is for multiple clients (amongst the clients we have contracted support and a pay as you go support)
i am looking for a sort of 'by submitting a ticket you agree to the payment scheme as below (or previously agreed)
i created a custom field as a check box option (made it mandatory) and added it to the ticket form, however i would prefer it was before. ideally i would like it after clicking the submit ticket button and before the category choice.
i would like to mention i have no clue about php but if someone can help me in the right direction i would like to think i can figure it out.
terms and conditions before submitting
Moderator: mkoch227
Re: terms and conditions before submitting
Unfortunately, there is no built-in way of doing this. You would have to modify the submit a ticket logic to add an extra step to the process. Customizations of such extent are unfortunately out of the scope of my support.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools