Hesk Bug

Helpdesk for my helpdesk software

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karmakoma
Posts: 4
Joined: Thu Apr 11, 2019 2:47 pm

Hesk Bug

Post by karmakoma »

Hello,
I run yesterday an installation of HESK in Heroku but I have a problem regardin the field customization. I created some more categories, and for 3 of them I created 1 customized text field.
Once i wen to remove it and I click in the admin panel on the "X" to remove it I receive the error:

" Error: This custom field does not exist"

If I click on the pencil icon, nothing happens. I tried with Chrome and FF.
Any Idea???
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: Hesk Bug

Post by Klemen »

Try clearing the cache: go to Admin panel > Settings and click "save changes" button at the bottom.
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karmakoma
Posts: 4
Joined: Thu Apr 11, 2019 2:47 pm

Re: Hesk Bug

Post by karmakoma »

It worked

:D

thank you for the fast reply!
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