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ticket number
Posted: Fri Aug 31, 2018 10:08 am
by osmanemre
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below: hi my hesk script change ticket number ??
Re: ticket number
Posted: Fri Aug 31, 2018 10:18 am
by Klemen
Step 1: go to
https://developers.phpjunkyard.com
Step 2: find the "search" box
Step 3: enter "change ticket number"
Step 4: click the search icon
Step 5: read old posts
Re: ticket number
Posted: Fri Aug 31, 2018 10:25 am
by osmanemre
HESK version: 2.8.2
Mods for HESK Version: 2018.2.0 -
this topic all old version
Re: ticket number
Posted: Fri Aug 31, 2018 10:35 am
by Klemen
The code to generate ticket ID hasn't changed. Also, the reasons I state why the tracking ID must be random in Hesk and should not be changed are also still the same.
Re: ticket number
Posted: Fri Aug 31, 2018 10:36 am
by osmanemre
changed
/* Generate the ID */
$trackingID = '';
$trackingID .= date(Y);
$trackingID .= '-';
$trackingID .= date(m);
$trackingID .= '-';
$trackingID .= date(d);
$trackingID .= '-';
$trackingID .= mt_rand(0,9);
$trackingID .= mt_rand(0,9);
201-8-0-8-31 ticket number change ticket number date 123545 help me