ticket number

[osmanemre]

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below: hi my hesk script change ticket number ??

[Klemen]

Step 1: go to https://developers.phpjunkyard.com
Step 2: find the "search" box
Step 3: enter "change ticket number"
Step 4: click the search icon
Step 5: read old posts

[osmanemre]

HESK version: 2.8.2
Mods for HESK Version: 2018.2.0 -


this topic all old version

[Klemen]

The code to generate ticket ID hasn't changed. Also, the reasons I state why the tracking ID must be random in Hesk and should not be changed are also still the same.

[osmanemre]

changed

/* Generate the ID */
$trackingID = '';
$trackingID .= date(Y);
$trackingID .= '-';
$trackingID .= date(m);
$trackingID .= '-';
$trackingID .= date(d);
$trackingID .= '-';
$trackingID .= mt_rand(0,9);
$trackingID .= mt_rand(0,9);


201-8-0-8-31 ticket number change ticket number date 123545 help me