mime headers showing in email

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quade
Posts: 16
Joined: Tue Jul 03, 2018 5:05 pm

mime headers showing in email

Post by quade »

Script URL:
Mods for HESK version: latest - 2018 01
HESK version: latest 2.81
Hosting company: digital ocean ubuntu 16 dedicated vm
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: mime

Write your message below:
last week i setup hesk, and it was working well
i then upgraded to your UI which i love!

however, emails are now coming in with mime headers, then it shows the plain text email, then the html email



I tried disabling html emails but its the same issue

i found this article
viewtopic.php?f=19&t=6202&p=26324&hilit=MIME#p26324

however, In email_functions.inc.php, (line 574) is not the same as listed in the article
line 574 is: $ticket[$k] = str_replace("<br />","\n",$ticket[$k]);

any ideas what i'm doing wrong?
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: mime headers showing in email

Post by mkoch227 »

Make sure you're looking at Mods for HESK's email_functions.inc.php file, and not HESK's (if you properly installed Mods for HESK then you should have the correct one). There are no "<br />" tags referenced in Mods for HESK's version.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
quade
Posts: 16
Joined: Tue Jul 03, 2018 5:05 pm

Re: mime headers showing in email

Post by quade »

You are 100% right, my file was the old one, perhaps the upload failed!
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