Page 1 of 1

500+ old tickets came in all of a sudden

Posted: Thu May 24, 2018 6:48 pm
by vanetworking
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

All of a sudden on May 15th we got 500+ old tickets that came into our system that we had never received before. There were from February and March. Why did this happen? Does anyone know? Very upsetting that we missed so many questions from customers.

Re: 500+ old tickets came in all of a sudden

Posted: Fri May 25, 2018 6:07 am
by Klemen
The only way I see this happening is if you had POP3/IMAP fetching enabled and it didn't work, then on 15th someone changed (fixed) login details and all those emails were sent to Hesk?