Auto refresh does not work with HESK 2.7.6
Posted: Tue Apr 17, 2018 8:28 am
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: update, refresh
Write your message below:
We updated from HESK 2.7.3 to 2.7.6 and found a possible bug.
Ticket updates are only been shown after een page refresh by F5. For example, when the status of a ticket has been changed you don't see the new ticket status on the homepage. Even after the auto reload of the homepage you still see the old ticket status. You have to refresh the page (F5) before you see the new ticket status.
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: update, refresh
Write your message below:
We updated from HESK 2.7.3 to 2.7.6 and found a possible bug.
Ticket updates are only been shown after een page refresh by F5. For example, when the status of a ticket has been changed you don't see the new ticket status on the homepage. Even after the auto reload of the homepage you still see the old ticket status. You have to refresh the page (F5) before you see the new ticket status.