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Error during installation

Posted: Thu Feb 08, 2018 3:13 pm
by Aaron12
Hello,

i get always following errormessage.

An error occurred! (Error Code: 79)
"An error occurred: Undefined index: resolved in \/home\/glbtooju\/public_html\/install\/migrations\/v240\/CreateNewStatusNameTable\/InsertTextToStatusXrefValues.php on 23""An error occurred: Undefined index: resolved in \/home\/glbtooju\/public_html\/install\/migrations\/v240\/CreateNewStatusNameTable\/InsertTextToStatusXrefValues.php on 23"

An error occurred! (Error Code: 3)
"An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""

i have Hesk 2.7.5 installed.
Regards
Aaron

Re: Error during installation

Posted: Fri Feb 09, 2018 2:39 am
by mkoch227
It sounds like you may have a language pack that does not have the 'resolved' key. Do you have multiple languages installed? If so, check each language folder's "text.php" file and see if it has an entry for $hesklang['resolved'].

Re: Error during installation

Posted: Fri Feb 09, 2018 5:41 am
by Aaron12
Hello Mike,

no such an line i cant finde in the original Hesk english or in the German lang pack

What i have to do now?

Regards
Aaron

Re: Error during installation

Posted: Fri Feb 09, 2018 6:32 am
by Aaron12
i got it done and fixed.

Thx.