Error during installation

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Moderator: mkoch227

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Aaron12
Posts: 3
Joined: Thu Feb 08, 2018 3:08 pm

Error during installation

Post by Aaron12 »

Hello,

i get always following errormessage.

An error occurred! (Error Code: 79)
"An error occurred: Undefined index: resolved in \/home\/glbtooju\/public_html\/install\/migrations\/v240\/CreateNewStatusNameTable\/InsertTextToStatusXrefValues.php on 23""An error occurred: Undefined index: resolved in \/home\/glbtooju\/public_html\/install\/migrations\/v240\/CreateNewStatusNameTable\/InsertTextToStatusXrefValues.php on 23"

An error occurred! (Error Code: 3)
"An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""An error occurred: Undefined index: status in \/home\/glbtooju\/public_html\/install\/migrations\/Pre140\/Statuses\/DropOldStatusColumn.php on 18""

i have Hesk 2.7.5 installed.
Regards
Aaron
Last edited by mkoch227 on Fri Feb 09, 2018 2:38 am, edited 1 time in total.
Reason: Removed repeated "An error occurred" that is identical; merged posts
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Error during installation

Post by mkoch227 »

It sounds like you may have a language pack that does not have the 'resolved' key. Do you have multiple languages installed? If so, check each language folder's "text.php" file and see if it has an entry for $hesklang['resolved'].
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Aaron12
Posts: 3
Joined: Thu Feb 08, 2018 3:08 pm

Re: Error during installation

Post by Aaron12 »

Hello Mike,

no such an line i cant finde in the original Hesk english or in the German lang pack

What i have to do now?

Regards
Aaron
Aaron12
Posts: 3
Joined: Thu Feb 08, 2018 3:08 pm

Re: Error during installation

Post by Aaron12 »

i got it done and fixed.

Thx.
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