Change Default Search Field in Search Tickets Form

[Lisaweb]

Version of script: 2.7.3
What terms did you try when SEARCHING for a solution: search ticket default

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On the admin_main.php page, in the "Find a Ticket" box, we would like to change the default "Search In" field to "Subject" instead of "Tracking ID". How would we do this? Thanks for any assistance you can provide!

[Klemen]

In inc/show_search_form.inc.php file try changing

Code: Select all

if ( ! isset($what) )
{
	$what = 'trackid';
}

to

Code: Select all

if ( ! isset($what) )
{
	$what = 'subject';
}

Important: please modify the file in a powerful text editor that can correctly save files in UTF-8 without BOM, for example the free Notepad++

[tuneup]

How to include only selected details in Search in Field.

Now track ID , email address, name and etc. I want to show only two or three selected items.

[Klemen]

Fields displayed in list of tickets (either browse or search) are set in Admin panel > Settings > Ticket list tab.

[tuneup]

In the

Find a Ticket------>Search In----->?

Is there any possibilities to show only email address/Name or/other selected items alone

[prostar190fan]

In the

Find a Ticket------>Search In----->?

Is there any possibilities to show only email address/Name or/other selected items alone

Yes, you can edit all of the shown items via the show_search_form.inc.php. The display options start at line 330 and you can edit from there.