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[SOLVED]How can I show the last ticket open?
Posted: Mon Aug 14, 2017 2:47 pm
by caygri
Hello,
I would like to show in ticket list the last ticket open.It's possible?
Re: How can I show the last ticket open?
Posted: Mon Aug 14, 2017 3:17 pm
by Klemen
You can add "ID" column to the "Ticket list" in settings and then order by ID - largest number is newest ticket.
Re: How can I show the last ticket open?
Posted: Tue Aug 15, 2017 5:59 pm
by caygri
Can I set open everytime for id ticket? Not doing manually
Re: How can I show the last ticket open?
Posted: Tue Aug 15, 2017 6:19 pm
by Klemen
Not sure what you mean?
If you mean to save this view as default then yes, you can do that - click "More options" in the "Show tickets" form and select "Make this my default view".
Re: How can I show the last ticket open?
Posted: Wed Aug 16, 2017 2:00 pm
by caygri
oh ok! now is clear and working!
Thank you