[SOLVED]How can I show the last ticket open?

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caygri
Posts: 64
Joined: Sun Jul 23, 2017 12:56 pm

[SOLVED]How can I show the last ticket open?

Post by caygri »

Hello,

I would like to show in ticket list the last ticket open.It's possible?
Last edited by caygri on Wed Aug 16, 2017 2:01 pm, edited 1 time in total.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: How can I show the last ticket open?

Post by Klemen »

You can add "ID" column to the "Ticket list" in settings and then order by ID - largest number is newest ticket.
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caygri
Posts: 64
Joined: Sun Jul 23, 2017 12:56 pm

Re: How can I show the last ticket open?

Post by caygri »

Can I set open everytime for id ticket? Not doing manually
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: How can I show the last ticket open?

Post by Klemen »

Not sure what you mean?

If you mean to save this view as default then yes, you can do that - click "More options" in the "Show tickets" form and select "Make this my default view".
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
caygri
Posts: 64
Joined: Sun Jul 23, 2017 12:56 pm

Re: How can I show the last ticket open?

Post by caygri »

oh ok! now is clear and working!

Thank you
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