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Customizable home ticket list by single user

Posted: Wed Jun 14, 2017 3:48 pm
by meamax67
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Hi Klemen, I would like to know if it is possible to have a specific visible ticket list in the home page for each user; is it possible for each single user to manage which columns he is able to see in the home page?

Thank you very much :D

Re: Customizable home ticket list by single user

Posted: Wed Jun 14, 2017 4:40 pm
by Klemen
Sure, each user can set it like this:

1. login to admin and find the "Show tickets" form on homepage
2. Click "More options"
3. Select "Make this my default view"
4. Click "Show tickets"

Re: Customizable home ticket list by single user

Posted: Fri Jun 16, 2017 11:59 am
by meamax67
Hi Klemen, maybe I did not explain well, I would like each user is able to choose which columns to see in the home. Now I can only do it for the administrator, and what I choose as an administrator all see it. Instead, I would like each user to see in the home columns different from others.

Thanks

Re: Customizable home ticket list by single user

Posted: Mon Jun 19, 2017 9:27 am
by meamax67
Hi klemen,

We probably did not understand :)

I need each user to be able to see different columns/fields depending on their needs(e.g. I can see certain columns/fields, while my colleague from another department is able to see different ones, depending on what he needs); is it possible?

This is very important for my factory...

Thanks :)

Re: Customizable home ticket list by single user

Posted: Mon Jun 19, 2017 7:15 pm
by Klemen
I see what you mean now and unfortunately no, this is not possible at the moment.

Will consider it for future releases.