Error Code 403 When Checking for HESK Updates

Helpdesk for my helpdesk software

Moderator: mkoch227

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mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Error Code 403 When Checking for HESK Updates

Post by mkoch227 »

When loading in admin_settings.php, the following message appears above the HESK version:

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Warning: file_get_contents(http://heskcom.s3.amazonaws.com/hesk_version.txt): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in <redacted>/admin/admin_settings.php on line 3795
Additionally, on one installation, the following was stored in the __latest.txt cache:

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1480228272|<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>18FF8F0EADD11700</RequestId><HostId>h4ISN6dGo4owsciCf7VWitKPDqG8//aOPTb6YZAC5O+fTJsd1isJKEflABDA3Fyp8jpvA4WuiPk=</HostId></Error>
When navigating directly to http://heskcom.s3.amazonaws.com/hesk_version.txt on my local machine or through a different box using wget, I receive a 403. Is something wrong with the latest version link?
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Error Code 403 When Checking for HESK Updates

Post by Klemen »

Thanks for the heads up, fixed.
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