New colum add new ticket page

[tanjj]

I want to add new ticket form 2 form

like this

Name- Surname:
email:

I want add

Company name :
phone :

[Klemen]

You can create new fields for the form under "Tools" > "Custom fields"

[ashenfire]

I believe Tanji, you are asking to be able to start a new ticket while you already have a ticket opened? So if
a person has 'ticket A' opened, near the submit a reply button, another button 'add ticket' would be available?