Version of script: 2.7.1
Hosting company: SiteGround
Hello,
First of all, thank you for this excellent support system. I updated it. Then, a support category selection page started to seen.
http://armonatraining.com/destek-sistem ... .php?a=add
How can I disable this feature?
Best Regards
Category Select
Moderator: mkoch227
Re: Category Select
Submitting a ticket is now a two step process, because custom fields are defined based on the category selected.
You can replace that with a drop-down select box if you change "Category select limit:" setting to a value lower than number of categories you have (admin panel > Settings > Help desk > Features), but it will still be a two step process (and the default way is easier for customers as it's a single click operation only).
You can replace that with a drop-down select box if you change "Category select limit:" setting to a value lower than number of categories you have (admin panel > Settings > Help desk > Features), but it will still be a two step process (and the default way is easier for customers as it's a single click operation only).
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools