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How to create tickets by importing CSV?

Posted: Tue May 24, 2016 10:46 am
by pengguna
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Hi

I have not installed Hesk but I need to know how to do the following before I can proceed.

How do I automatically create tickets by importing CSV with lots of data?

How can I assign the tickets created to certain users while importing the CSV?

Please help.

Thanks

Re: How to create tickets by importing CSV?

Posted: Tue May 24, 2016 11:15 am
by Klemen
Hesk does not support importing tickets from CSV.

To achieve this you would need to code this functionality yourself (or hire a PHP developer for help).