PHPJunkyard support forum

Script URL: http://www.slabburgers.com/support/admin/
Version of script: 4.0.1
Hosting company: godaddy
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Hi I install the original HEsk help desk through cpanel

then I download the Mods for hesk, unzip all data on my local pc, upload everything to overwritten the original hesk created by cpanel

but when I login

http://www.slabburgers.com/support/admin/

get error message

http://screencast.com/t/Oze67BpF5W

base on instruction, I need to navigator /install and click on "install/upgrade" icon...but how? through cpanel => file manager? please state in a little more detali

thank you

Write your message below:

Go to http://<path-to-your-helpdesk>/install. Then click "No previous installation".

Yes it works thank you

may be english isn't my native language, but the webpage instruction line missing "http://<path-to-your-helpdesk>" this part....

may I am wrong and misunderstand