Error fresh install

Forum dedicated to Mods for HESK created by Mike Koch

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Kobject
Posts: 1
Joined: Mon Dec 28, 2015 7:49 pm

Error fresh install

Post by Kobject »

I get always the following error when im trying to fresh install:

Code: Select all

Could not execute query: ALTER TABLE `hesk_tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`;. MySQL said: Table 'db_(DB).hesk_tickets' doesn't exist
My user has full rights on the database. Also with Root user i get the same error as above.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Error fresh install

Post by mkoch227 »

It looks like you have not installed the original version of HESK yet. You must install HESK first before installing Mods for HESK. Take a look at http://mods-for-hesk.mkochcs.com/download.php for step-by-step instructions.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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