Auto Email notification

Helpdesk for my helpdesk software

Moderator: mkoch227

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Mothi
Posts: 1
Joined: Thu Nov 26, 2015 3:30 am

Auto Email notification

Post by Mothi »

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URL of session_test.php:
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How can i stop automated email reply when user creates ticket?

Thanks in advance
Klemen
Site Admin
Posts: 10167
Joined: Fri Feb 11, 2005 4:04 pm

Re: Auto Email notification

Post by Klemen »

Admin panel > Settings > Email tab > Notify customers when: uncheck "A new support ticket is submitted"

Save changes and that should do it.
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