Subject fild to short

Helpdesk for my helpdesk software

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rheylens
Posts: 3
Joined: Fri Aug 21, 2015 2:16 pm

Subject fild to short

Post by rheylens »

Script URL: http://www.loriers.net/alarmes/
Version of script: 2.6.4
Hosting company: O2Switch
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Size Subject

Write your message below:
Hello i need to make the filde subject biger because all the subject of my email do not fit into the script when imported by Pop3, how can i do this ?
Klemen
Site Admin
Posts: 10168
Joined: Fri Feb 11, 2005 4:04 pm

Re: Subject fild to short

Post by Klemen »

You will need to change two things:

1. in file "inc/pipe_functions.php" find number 70 and change it to whatever you need, for example 200

2. you will need to modify "hesk_tickets" MySQL table structure. Use a tool such as phpMyAdmin (most hosting companies provide it) to change the structure of the "subject" row in the "hesk_tickets" table to accept 200 chars.

Of course, make sure you do a FULL BACKUP before making any changes.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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rheylens
Posts: 3
Joined: Fri Aug 21, 2015 2:16 pm

Re: Subject fild to short

Post by rheylens »

It work super tks for replay :D
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