Hi,
I've translated HESK to catalan and it worked really well untill last version. Now when I try to mark as resolved like in the image attached I get an error saying "Invalid email file".
I've checked the translated email templates and all seems ok.
Can I get some help please?
https://www.dropbox.com/s/d4hwzm3pzz34t ... d.PNG?dl=0
Error when marking as resolved with a localized language
Moderator: mkoch227
Re: Error when marking as resolved with a localized language
This probably means you are using an oudated (pre 2.6.x) "inc/email_functions.inc.php" file.
Make sure you upload all the latest version files to the server then try again.
Make sure you upload all the latest version files to the server then try again.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Error when marking as resolved with a localized language
Thanks for your reply Kemen,
You were right. I don't know why but I've got some previous versions php files, but it where 2.6.0, not previous. Now I've updated all of them to 2.6.4, but I get same error. Is there anything to do?
Thanks again!
You were right. I don't know why but I've got some previous versions php files, but it where 2.6.0, not previous. Now I've updated all of them to 2.6.4, but I get same error. Is there anything to do?
Thanks again!
Re: Error when marking as resolved with a localized language
Can you upload your translation somewhere so I can check if the problem is there?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Error when marking as resolved with a localized language
Here you can find the translation:
https://www.dropbox.com/s/5ulqhhxjg50cemj/ca.zip?dl=0
Thanks for your attention
https://www.dropbox.com/s/5ulqhhxjg50cemj/ca.zip?dl=0
Thanks for your attention
Re: Error when marking as resolved with a localized language
Your text.php file is missing line that starts with
See original English text.php, under "EMAIL SUBJECTS"
Try adding that and see if it fixes the issue.
Code: Select all
$hesklang['ticket_closed']
Try adding that and see if it fixes the issue.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Error when marking as resolved with a localized language
It worked!
Thank you very much! I didn't see this line when I translated.
Thanks again!
Thank you very much! I didn't see this line when I translated.
Thanks again!
Re: Error when marking as resolved with a localized language
Thank you very much for the useful information. I will definitely use it. 
